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Technical Specialist-Blood Bank

SSM Health

Location Fond Du Lac, WI 54935
Department WI-St. Agnes Hospital
Posted 10 days ago -
Type: Full-time Permanent
Reference ID: 13411250


Under the general direction, is responsible for the technical and scientific oversight of the testing performed in the area of expertise.


  • Ensures compliance of requirements in the technical component and practices mandated by regulatory and accrediting agencies including: (1) Verification of test procedures; (2) Enrollment in approved proficiency testing program; (3) Resolution of technical problems; (4) Accurate reporting and properly functioning systems; (5) Assists in the evaluation of individual competencies and ensures that individuals performing test procedures maintain competency; (6) Performs and manages quality control testing to monitor instrument operation by recognizing trends and follows quality control rules to initiate troubleshooting: (7) Updates policies and procedure manuals in areas of responsibility, participates in performance improvement activities, and monitors staff for compliance while reporting non-compliance to appropriate leader; (8) Participates in meetings with other peer lab sections in the region to enhance quality of testing and maintain standardization; (9) Performs routine and stat analysis as needed to provide accurate and timely results in a 24/7 laboratory operation; and (10) May perform special analysis and specimen processing as needed.
  • Assists leadership on projects of medium to high complexity and size.
  • Assists in the proficiency testing program in the lab.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.


  • Associate's degree or equivalent years of experience and education


  • Three years' technical experience in a laboratory setting


  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.