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Mgr-Clinical Operations

SSM Health

Location Fond Du Lac, WI 54935
Department WI-Fond du Lac Regional Clinic Main
Posted 47 days ago -
Type: Full-time Permanent
Reference ID: 14114062


Manages the daily operations of the assigned practice site(s). Serves as a liaison between practice physicians and office employees, and between the practice and other clinical and administrative areas.


  • Develops growth strategies and business plans in cooperation with practice physicians and physician leadership.
  • Supports financial, budget and business goals. Ensures that staffing is in place to meet the demands of the providers' work schedules.
  • May assist with the development and implementation of the physician compensation system.
  • Monitors the billing and collection functions. Oversees daily operations of practice including but not limited to services, site policies, staff development, and patient flow.
  • Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll.
  • Monitors budgets, regulatory compliance, contracts and vendor relations. Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.


  • Bachelor’s degree or equivalent years of experience and education


  • Three years' experience, with two years' in leadership


  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.