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Triage Registered Nurse - Hospice and Home Health - RN

HCR ManorCare

Location Fond du Lac, Wisconsin
Posted 43 days ago -
Type: Full-time Permanent
Reference ID: 5398419104


ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and senior care services.

ProMedica`s senior care division, formerly known as HCR ManorCare, operates 335+ assisted living facilities, skilled nursing centers, memory care communities and hospice and home health care agencies. Services are provided in 26 states and currently operate under the brand names Heartland, ManorCare, ProMedica and Arden Courts. Over the next 18 months, the senior care entities will begin to rebrand to ProMedica.

Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address and lead in social determinants of health, champion healthy aging and cultivate innovative solutions. For more information about ProMedica senior care services, please visit www.promedicaseniorcare.org.


Heartland Home Health Care and Hospice, a subsidiary of HCR ManorCare/ProMedica, is currently searching for a full-time hospice and home health Triage Registered Nurse. As a triage nurse you will be responsible for handling incoming calls after hours, doing clinical assessments over the phone, providing clinical expertise and coordinating visits with the on-call nurse(s) for select agencies as needed/appropriate. This is a position working from home and has a schedule that includes working every Saturday and Sunday, 8am-5pm or Friday, Saturday, Sunday 5pm-8am. Must be able to work either shift as hours will vary depending on need. In this role you will also be required to work 1 or 2 weeknights 4:30pm-8am. This weeknight may change depending on need. Currently 2 holidays/year 8am-5pm or 5pm-8am (shift times subject to change). This role will also be a backup for call offs and could back up 2-3 days/month. This position will triage for several home health and hospice locations within WI, MN, IN and IL. Licensure in WI, MN, IN and IL required. May consider experienced candidates with only a WI, MN or IL license to start with the understanding that they will be required at their own expense to obtain remaining licenses shortly after starting employment with Heartland.

The Triage Nurse is responsible to provide nursing triage services. Functions to assess the severity of the patient’s health concerns, implementing nursing interventions and arranges skilled nursing or support staff visits as indicated on an individual basis.


Ability to manage Patient care with specific knowledge and experience in bedside nursing, symptom management, crisis intervention and family intervention.

Ability to work well with an interdisciplinary team.

Excellent written and verbal communication skills.

Demonstrate problem solving and decision-making abilities.

Ability to develop and maintain rapport with the Patient and family.

Excellent communication skills, i.e. listening, oral and written skills while conversing with patients, families, health professionals and community agencies.

Capacity to function independently with licensed scope of practice.

Must have the ability to handle stressful emergency situations calmly and effectively.

Minimum of 2 years of hospice experience preferred.

In return for your expertise, you’ll enjoy excellent training, competitive compensation, full-time benefits, supportive team and unlimited opportunities to learn and grow. Interested candidates please apply online. 


A minimum of 6 months institutional nursing experience within the past 3 years, unless state regulations differ. Travel is necessary on a daily basis.

Job Specific Details:

Full-time Triage RN position working remotely every weekend either Saturday and Sunday 8am-5pm with a couple weeknights per week, 430pm-8am, OR every Friday, Saturday and Sunday 5pm-8am and 1 weeknight 430pm-8am.  

Educational Requirements

Currently licensed as a Registered Nurse (RN) in the state and in good standing with the Board in which he/she will practice.


Nursing - RN/LPN

Posting ID

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