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Durable Medical Equipment Specialist II, Post Acute Agnesian Health Shoppe (1.0)

Agnesian HealthCare

Location Fond du Lac, Wisconsin
Department Patient Care Support
Posted 16 days ago -
Type: Full-Time Permanent
Reference ID: R8827


If you enjoy multi-tasking and working in a fast-paced environment, while providing exceptional customer service face to face and over the phone, then this position will be rewarding for you!This is a high-volume sales position working with CPAP patients and supplies. We are looking for someone who is detail-oriented, organized, and works well under pressure. Excellent customer service and compassion are key in this role. In this role, you will be calling patients, insurance companies, and coordinating re-supply of CPAP supplies . This position will entail creating sales orders in the computer software program so excellent computer, typing, and data entry skills are required. Having an understanding of the rules and regulations of insurance and prior authorizations experience is helpful.1.0 FTE (40 hours per week) Monday through Friday 8:30am-5:00pm.Agnesian HealthCare, A Member of SSM HealthPromotes sale of specialized medical supplies, equipment, products and services to potential clients, customers and referral sources.PRIMARY RESPONSIBILITIESPromotes, demonstrates and sells products and services. Attends internal and external organization meetings, health fairs and other potential resources to educate and familiarize people to the organization's name and services.Develops new prospects and interacts with existing customers to increase sales and/or services.Assists with researching, evaluating and recommending enhancements to the market positioning of the products or services.Provides guidelines for preventative maintenance and compliance. Provides all related supplies in accordance with the physician's orders and customer needs.Performs other duties as assigned.EDUCATIONHigh school diploma or equivalentEXPERIENCEOne year experience